Wayfinding at MCO
Posted on July 27, 2018 Leave a Comment
Wayfinding can make or break a travel experience. This short post describes the challenges of navigating the airport in Orlando with the current signage.
Posted on February 5, 2018 Leave a Comment
I was in San Diego for work last week, and while I was there I had a chance to visit a brick-and-mortar Amazon bookstore. I didn’t really have any expectations, but I was curious. I have been a longtime Amazon customer and I value the convenience. I love independent bookstores and I worry about their […]
Lessons Learned at the Lost & Found
Posted on June 28, 2016 1 Comment
Losing my phone gave me a chance to reflect on how we create experiences, large and small –
Posted on February 18, 2014 Leave a Comment
I’m back in India this week, so that I can spend some time with my growing team. The trip is inevitably hard on me and my family, but at the same time I really enjoy having some time in person with all the amazing people who have joined our organization in the past year or […]
Inspiration from Japan
Posted on February 7, 2014 Leave a Comment
I’ve been browsing through some of my old posts in draft, trying to figure out which ones I might actually get around to finishing. I did come across a few different posts about Japan (one is from my trip to Japan in 2010!) which I thought it might be fun to combine. The inspiration to […]
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