me at work Category

Project Delight

In the coming month or so, I will step down from the governing body of our intranet, the Portal Business Group (PBG).  I helped formulate the concept of the group in 2003 and was one of its founding members.  During my tenure I was responsible for representing the interests of a quarter of SAP’s employee […]

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Sustaining Stories

Abstract Ethnographers, in a sense, play the role of story creators and storytellers.  For “in-house” ethnographers engaged in the long-term work of making sense of and contributing to organizations, a challenge emerges: discovering and managing the retrospective and prospective meaning of their storytelling. The narratives produced in these contexts – and the fieldwork from which […]

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Sustaining Stories … In-house, Ethnographic Practice

In 2008, the Ethnographic Praxis in Industry Conference (EPIC) was held in Copenhagen.  Unfortunately, global economic and personal circumstances required a last minute change in our travel plans, and my co-author Johann and I were not able to attend. We asked Simon Pulman-Jones (our session curator) to deliver a shortened version of our presentation using this script. […]

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Consuming Work, Producing Self – Chapter Summaries

This dissertation will describe the how practices of employee control in the corporation reflect both the changing global context and specific, local forces at play in one U.S. high tech corporation.  The chapters are organized to some degree around Foucault’s four arenas of power (see pages 7 through 10 of the Introduction), though there are almost […]

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