in the world Category
Everyday Things
Posted on May 1, 2017 Leave a Comment
I know so many people were influenced by Don Norman’s book The Psychology of Everyday Things. Although I didn’t read it when it was first published, I consumed it voraciously once I got my hands on it, and it has informed my thinking ever since. I think if you are a UX practitioner and you’ve read […]
Art and culture
Posted on April 29, 2017 Leave a Comment
One of my favorite classes during my undergraduate degree at Smith College was a course on Japan Buddhism. In addition to learning a bit of Japanese history and reading poetry, the professor introduced us to practices like tea ceremony and ikebana (Japanese flower arranging). Later, my Masters’ thesis explored the role and evolution of traditional ikat weaving in […]
Analytics & Behavior Change
Posted on April 28, 2017 Leave a Comment

On Wednesday this week, PM360 featured my article about analytics and behavior change on the front page of their site. PM360 is a site targeted at product managers and marketers in the pharmaceutical, biotech and medical device industries. The Panorama eBulletin has a circulation of 17K and is read online by more than 43K unique […]
Not in the dictionary
Posted on April 26, 2017 Leave a Comment
Some days I am amazed at how much the field of User Experience has evolved in the years I’ve been doing this work. And, at other moments I am equally amazed about how much further we have to go. For example, the other day I was typing something in to Google Docs, and when I […]
Brain Balance – follow up
Posted on April 11, 2017 2 Comments
In the four years since I wrote my initial post about Brain Balance, I have received innumerable emails from anxious parents asking for my perspective following the program. Unfortunately, I am no longer able to personally respond to all the inquiries I receive. I am writing this post to address those questions, and to provide […]
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