design Category

The Daily Grommet

This year I became a member of the Creative Good UX Councils.  Creative Good is a small consultancy, and (independent of their consulting work) they also offer a knowledge exchange and networking service that they call The Councils.   There are about 450 people involved in total, in about 20 councils with 20-25 people each.  […]

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More on the iPod Touch

My two-and-a-half year old son Auden gets his share of screen time, because in addition to some time on the computer and with my iPod, he also plays Cars and Thomas the Train games on his Leapster.  However, the Leapster’s entry-level games are still somewhat frustrating for him, in part because the available combination of keys, touch […]

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Navigating by touch

For Christmas this year I received an iPod Touch.  It’s a luxury item for sure, as I already have an iPod that works just fine.  One of the big reasons I wanted one was that I felt that I was missing the boat in terms of how navigation and interaction design are evolving in light […]

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Data visualization

In a paper I co-authored for EPIC 2007, I wrote about a pie chart that I used to depict the research findings from my first ethnographic research study inside SAP in 2005.  With the exception of my dissertation research, which I had ‘distilled’ into a 300-page book, I had no experience in presenting complex, qualitative […]

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Delightful steps

At work I often wonder … if you’re in the business of making something utilitarian, can you really make things elegant, compelling, or delightful to enterprise users?  I called the hypothetical effort Project Delight.  Maybe I’ve overly naive and optimistic, but I think it’s possible.  And the next time someone doubts me, I’m going to show […]

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