design Category

“myEasyMatch”

I would just like to say, for the record, that whoever designed and engineered the ‘myEasyMatch’ code concept that’s in use at the NorthShore University HealthSystem should seriously ask their Product Marketing team to find a new name.  There is nothing easy or matching about it! The scenario is that I needed to pay a hospital bill electronically, […]

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A brief overview of Agile

This Part 2 of a 4-Part series on Agile. The purpose of this post is provide a bit of background on what Agile is and the conditions under which it emerged.  Both this post and those that follow are targeted at UX professionals and researchers of all kinds who may be encountering these ways of working for the first […]

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Recognizing Agile

This Part 1 of a 4-Part series on Agile. Here is my list of the Top ways to know you’re working in an Agile environment: You hear people talking about Sprints, but no-one appears to be running around the office. You hear references to scrum, but people seem more interested in American football than rugby. You hear people […]

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Humanizing Business Technology

I attended the The Qualitative Report’s Fourth Annual Conference at the end of this week.  I enjoyed listening and learning to many of the sessions, and on Saturday morning I presented the Closing Plenary.  In addition to sharing a bit about my own personal and professional journey, I also had a chance share my thoughts about the […]

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Campaign computing

I guess it’s a little anticlimatic to be writing about the US presidential election now, but I’m going to do it anyways!   🙂 For me one of the interesting trends this year was to see how central big data and sophisticated computing have become to our election activities.  There were a whole series of […]

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