cross-posted Category

Greener, happier commute

This longish blog post describes how SAP could reduce it’s carbon footprint, while achieving the company’s goals of improved employee innovation, satisfaction, and productivity. Overview One of the gems in SAP’s current strategy is the company’s focus on sustainability.  I have been working for SAP for over twelve years, and for the most part I […]

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End-user or business stakeholder?

[This is a modified version of a post I made internally on SAP’s Lean Transformation blog.  I’ve removed a few of the details about sales compensation, the process diagram, and the system screenshots.] One of the significant challenges we face in the User Experience work we do at SAP is working with business stakeholders who […]

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Voice of the Customer

[As mentioned in an earlier post, SAP has embarked on a transformation journey with a focus on Lean principles.  Due to the contributions of my User Experience team into several of SAP’s COO-sponsored projects (COO Programs & Projects, or COO P/Ps for short), I have been invited to blog inside SAP about our journey to […]

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Jobs for social scientists

Here is an interesting news story that I picked up from a social networking listserv and cross-posted to anthrodesign: In a recent report, “Social Science Meets Technology in Next-Generation Jobs,” Gartner Vice President Kathy Harris says that many social sciences roles will be needed to work with corporations in helping to better understand the Web behavior […]

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Enterprise UI Summit – prework

Elsewhere, I’ve written about SAP’s intranet (called the Corporate Portal), which runs on the SAP NetWeaver platform.  In addition to our intranet, at SAP we have an instance of the Jive Clearspace Suite installed for collaboration both inside and outside the firewall.  I have enjoyed my use of the ‘Collaboration Workspace’ so far, though I […]

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