cross-posted Category

Fairygodboss interview

Who better to lead User Experience than an anthropologist? Meet Natalie Hanson. She’s a Principal at ZS, where she provides human-centered strategy, research and design for clients. In addition to a master’s and Ph.D. in Anthropology, she also has a master’s in Whole Systems Design. She’s the sponsor of Pride@ZS, the company’s LGBTQ+ Employee Resource […]

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Coming Out Day 2020

This article is cross-posted from the ZS intranet (which we call ZSpace), where I write episodically about issues of interest to the LGBTQ+ community and our allies. It’s been lightly edited for an external audience. This weekend (Sunday October 11th) was National Coming Out Day in the U.S..   For LGBTQ folks that are out of […]

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LGBTQ+ Civil Rights

It’s been a rollercoaster few weeks in the world of LGBTQ politics, and I thought it might be useful to provide a summary for those that may not be as in tune with that slice of the U.S. national news.

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AI and User Experience: As Always, the User Comes First

In this interview with my colleague Arun Shastri, we talk about the value and importance of bringing a UX perspective to our work in AI.

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Avoiding ‘Manels’

At ZS, our firm-wide Inclusion and Diversity initiative is picking up steam, and it’s generating a lot of interesting and thought-provoking discussion about how we can continue to improve and evolve as a firm. The original piece by Collins generated some good dialogue internally, and I wanted to share an excerpt of that exchange here, and hopefully broaden the discussion.

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