Shaping design, designers, and teams

Shaping design, designers, and teams
Jason Mesut, Director, Resonant Design and Innovation

From the Design Operations Summit website:
Jason will share the latest of his work over the past decade developing visual frameworks for design teams, leaders and designers to map their skills and define their future professional development.  Through his role as a team leader, and with workshops he runs with the community and his clients, he has seen how valuable it is for designers to self-reflect on who they are, and project the areas in which they feel like they should develop. Whether that’s within, or beyond the context of the organization in which they work.

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Collaborative Creativity through Improv

Collaborative Creativity through Improv
Cheryl Platz, Principal Design, Microsoft
Jason Specland, Software Architect, BlueMetal

From the Design Operations Summit website:
Improvisational theater performers create an environment where creativity is maximized within an environment of listening and nonjudgemental collaboration. Take a peek behind the curtain as two professional improvisors (and technologists!) demonstrate some of the key principles they apply not just onstage, but their day jobs at software companies as well. All this while laughing your way through the end of the day!
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Filling the Void

Filling the Void
Dan Willis, Consultant, U.S. Digital Service

From the Design Operations Summit website:
When we talk about DesignOps, the focus is frequently on scaling existing design systems and supporting established design teams. But the U.S. Digital Service’s Dan Willis will tell a different kind of story about a federal agency that used DesignOps practices to address a multi-million-dollar business problem. With years of system-centric development, the agency had accidentally opened a giant void between the functionality of their enterprise software and the people who depended on that functionality to do their jobs. This talk will explore how to introduce and maintain design operations even where none have existed before.

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Designing Systems at Scale

Designing Systems at Scale
Alëna Iouguina, Senior Lead Systems Research, Shopify

From the Design Operations Summit website:
To be alive in the twenty-first century is to rely on countless complex systems that profoundly affect our lives, where small mistakes can turn into massive inefficiencies and failures. These failures seem to stem from very different problems, but their underlying causes turn out to be surprisingly similar.  This talk will cover about the common threads of these failures, how they can be detected and ultimately prevented using various research disciplines – from market research to anthropology to data science. We need to get good at designing and building for systems to tackle multi-dimensional problems at the intersection of people and technology.
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Flow and Superfluidity for Design Orgs

Flow and Superfluidity for Design Orgs
Jacqui Frey, Director of Design Operations, MailChimp

From the Design Operations Summit website:
As DesignOps leaders, we face the challenge of establishing industry practices, organizations, and roles new to our businesses and to design. At MailChimp, we’ve outlined a strategic roadmap and metrics to communicate and execute our vision. Jacqui Frey shows how MailChimp stepped outside of design and drew from patterns in nature and human behavior to envision DesignOps programs, frameworks, systems, and metrics to scale their design organization.
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