Selectively Scrappy Research Ops

A Selectively Scrappy Approach to Research Ops
Megan Blocker, Senior User Research Manager, McKinsey & Company

From the Design Operations Summit website:
Megan Blocker will talk about how to decide where to invest your precious time and attention for maximum impact. In other words, where is it most important for your team to get serious about ResearchOps, and where is it okay to stay scrappy? How can you grow sustainably by picking and choosing your battles? It all depends on your goals, your context, and your priorities. We’ll talk about a framework for making those decisions, and about how applying it worked for our growing team.

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Creativity and Culture

Creativity and Culture
Miles Orkin, UX Vision and Culture Lead, Google Cloud

From the Design Operations Summit website:
By focusing on key operational concerns like methodology, tooling, design systems, org models, and business rationale, DesignOps helps evolving design orgs succeed at their core purpose: Making the Experience. But there’s an important and sometimes overlooked flip-side to that operational coin: The Experience of Making. How do you keep teams inspired, engaged, and intrinsically motivated to deliver meaningful, resonant, innovative work? Miles Orkin, UX Vision and Culture lead for Google Cloud, will describe (and maybe even demonstrate) some key ingredients for cultivating culture.
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Taking it to the next level

Taking it to the next level: Career paths in DesignOps
Courtney Kaplan, Director, Design Program Management, Facebook

From the Design Operations Summit website:
Building a Design Ops team means having a long-term vision and thinking about future growth from the very beginning. DesignOps team members can become key problem solvers bringing value to your company—or can hit professional dead end without leveraging their true strengths. As a new discipline, how you plan to build strong culture and meaningful growth paths will provide ongoing value to your company. Courtney Kaplan will talk about how you can define opportunities for your team, find the right challenges for talent, and provide support in creating an impactful discipline.
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Creating the Blueprint

Creating the Blueprint: Growing and Building Design Teams
Jennifer Kanyamibwa, Senior Design Program Manager (Design & Research), Twitter

From the Design Operations Summit website:
Building a team is like building a tribe. Jennifer will focus on the complexities, celebrations and challenges of building a design team and what she has learned through the course of her career.
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Understanding Experiences

Understanding Experiences: When you have to do more than work
Holly Cole, Senior User Research Analyst, iCIMS

From the Design Operations Summit website:
All of us work as part of something bigger, and we have a set of processes that allow us to make sense of our day-to-day work and its value context. What happens when you need to quickly grow and change, how to you understand those processes? How do you grow your understanding, internally, to improve your teams? First things first, you have to understand the processes and experiences that are going on right now. That takes research.  So, let’s get meta.
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