This week I had a chance to dig into my RSS reader this week for the first time in months, and I found a few things I thought I would pass along for fun. And in honor of this post I’m introducing a new tag – yummy. For those of you that know me in real life, you know that I use this word all the time. Let’s see if I can bring it to the blog with any consistency. 🙂
The first site is a great sampling of well-done Customer Experience maps. What an great format for visualizing workflow, experience, and opportunities for future work! I may have to fabricate a good reason to do one of these with my new team!
Enjoy! And Happy Friday!