Monthly Archives: May 2010

Brand recognition

This past weekend we went to a party to celebrate the First Communion of my niece.  It was a big, fun party with family and lots of family friends, and it was especially fun for me and my partner because we got to play pass-the-baby with our littlest one (Wynn), which gave us one toddler […]

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The Daily Grommet

This year I became a member of the Creative Good UX Councils.  Creative Good is a small consultancy, and (independent of their consulting work) they also offer a knowledge exchange and networking service that they call The Councils.   There are about 450 people involved in total, in about 20 councils with 20-25 people each.  […]

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Linchpin

In early April 5th, I had the chance to participate in a free webinar with Linchpin author Seth Godin, thanks to Polar Unlimited’s service readitfor.me.  Although I haven’t read the book, the webinar gave me a good feel for the book and the author.  Here is what was discussed: What is a Linchpin, and why […]

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End-user or business stakeholder?

[This is a modified version of a post I made internally on SAP’s Lean Transformation blog.  I’ve removed a few of the details about sales compensation, the process diagram, and the system screenshots.] One of the significant challenges we face in the User Experience work we do at SAP is working with business stakeholders who […]

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